Q:Where is your company address?
A:6th floor,B Building,Jintai Industrial Park,Huangcheng Avenue,Xixiang Street,Bao’an District,Shenzhen
-------------------------------------------------------------------------------------------------------------------------------------------
Q. Is your company’s trader or factory?
A.We are factory with OEM/ODM service.
-------------------------------------------------------------------------------------------------------------------------------------------
Q:How can I get sample?
A:We can supply samples as your requirement,but the freight and sample fee will be collected.
-------------------------------------------------------------------------------------------------------------------------------------------
Q. How do I pay?
A.Our company accepts T/T, West Union etc payment.
-------------------------------------------------------------------------------------------------------------------------------------------
Q. How long after I send the inquiry, will I receive a reply?
A.Within 12 hours.
-------------------------------------------------------------------------------------------------------------------------------------------
Q. What is your working time?
A.Monday to Saturday 9:00 to 18:00

-------------------------------------------------------------------------------------------------------------------------------------------
Q. What is the certificate for your product?
A.CE.ROHS
-------------------------------------------------------------------------------------------------------------------------------------------
Q. How is your company’s quality control?
A.We have raw material processing department,packaging department and quality inspection department to ensure product quality and stability.
-------------------------------------------------------------------------------------------------------------------------------------------
Q:Can I have my own customized product?
A:Yes,Your customized requirement for color,logo,design,package,carton mark ect,are very welcome.
-------------------------------------------------------------------------------------------------------------------------------------------
Q. What’s lead time and shipping time?
A.For sample order, 1-3 days lead time, for general large order,3-7 days lead time.
-------------------------------------------------------------------------------------------------------------------------------------------
Q.How about the after-sale service?

A.Please contact us by email/whatsapp/Tel or skype, any question will be responsed accordingly within 24hours.( Saturdays, Sundays &. Holidays excepted )
-------------------------------------------------------------------------------------------------------------------------------------------
Q:What is the payment term?

A:T/T deposit 30% upon order confirmation,the rest 70% after quality inspection and successful delivery on time.